Excellent Opportunity For Technical Writer
- Fiserv
- 4 - 9 years
- Pune
- 4 years ago
- Email to a friend
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Job Description
Job Title: Technical Writer
Summary
Fiserv is looking for Documentation Writers responsible for the creation and maintenance of documentation to accompany the deployment our payments-solution product suit including AccessPLUS (online help) and Vision PLUS (reference documentation). The product documentation serves as a single source of information accurately reflecting current upgrades to our products. The incumbent will be involved in the writing of documentation for internal associates as well as external FI clients. The documentation is aligned with current code releases and forms a key part of our end-to-end issuer solution offering. In addition, documentation deliverables, the successful candidate will have the opportunity to lead and delivery Instructional Design for our AccessPLUS and Vision PLUS solutions
Duties and Responsibilities
- Analyze the inputs from source documents, subject matter experts, and source code to write topic-based online help and chapter-based reference documentation
- Create accurate, clear, and concise content using correct grammar and spelling
- Ensure deliverables are complete and meet the documentation team's standards
- Communicate and collaborate with technical writers, editors, and various interdepartmental teams working on the project
- Maintain tracking documents and ensure assignments are completed with the review process
- Combine writing with Instructional Design principles in order to interrelate documentation and training
Skills
- Proficiency in Adobe FrameMaker, MadCap Flare, Adobe Acrobat, Microsoft Office and Confluence
- Strong skills in documenting user interfaces and Mainframe screens
- Ability to learn new technologies, software, and concepts quickly
Education and Knowledge Requirements
- Bachelor's degree in Technical Writing, English, or related subject required
- Proven track record in professional technical writing
- Experience with Vision PLUS preferred, alternatively experience with financial software
- Experience of Instructional Design highly desirable.
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Application Programming, Maintenance,
Role Category: QA/Testing/Documentation
Role: QA/Testing/Documentation
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: First Data IndiaLocation(s): Pune
Keyskills: Instructional Design Training Computer Technology Madcap Flare Adobe Acrobat Software Development Framemaker MS Office Technical Writing Quality Documentation
Fiserv
Fiserv is a global financial services technology provider with more than 13 , 000 clients and 21 , 000 associates worldwide. Each member of the Fiserv community helps our clients push the boundaries of what's possible in financial services , delivering deep expertise and innovative solutions to h...
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