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Urgent Hiring Call Center Operations-team @ B3-brain Behind

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 Urgent Hiring Call Center Operations-team

Job Description

Call Center Operations-Team Leader,
Exp-- 5 - 7 Yrs ,

SOURCING GUIDELINES: minimum of 5 years call center experience MANDATORY
at least 2 years team lead experience MANDATORY? CURRENT team size SHOULD BE >25+ that the candidate is handling
Exposure with Gold loans/NBFC/BFSI? About Co: Fintech and Gold Loan NBFC Job Specifications

Team Lead

Exp.5.0 - 7.0 Year(s)
QualificationAny Graduation, Any Post Graduation
Target CompaniesRupeek, Bajaj Finserv, Lendingkart, Gold loan firms TEAM LEAD Reporting- Customer Service Head
Team size- 4-10
Target Industry- Lending industry, Companies like Rupeek, Bajaj
Fiserv, Lendingkart Floor Manager/Team Lead/QA with minimum 5 years call center experience and at least 2 years team lead experience manage a team of call center
oBe available to affect the entirety of the team's operation obtaining the team on indiagold's process monitor, queue & track all inbound and outbound calls motivate and encourage the team with time to time feedback responsible for overseeing call center operations and ensuring targets
are achieved, MOM oResponsible for %conversion of qualified leads checking quality of calls time to time and report the feedback to the management .


If you're highly interested and motivated, please send your positive clarification as soon as possible to: b3*****1@gm**l.com

With Regards

Baby Dubey

7596099***

Sr. Executive- Talent Acquisition


Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Quality
Role: Quality
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: B3 BRAIN BEHIND BRAND
Location(s): Noida, Gurugram

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Keyskills:   Customer Service Call Center Operations Feedback Quality Check Team Leading Gold Loan Inbound Outbound Calling Floor Management

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₹ 5,00,000 - 6,00,000 P.A

B3-brain Behind

B3-BRAIN BEHIND BRAND B3- BRAIN BEHIND BRAND is one of the fastest growing Executive Search Agency/ Placement Consultant based at Kolkata, India. We started our journey in 2008 and since then, have worked/ working for esteemed Clients in India, Oman, UAE, Malaysia, Indonesia etc. Our focused Ve...