Operations & Project Coordinator (Remote)
- Trident Home
- 3 - 8 years
- Mumbai
- 3 months ago
- Email to a friend
- Report this job
Job Description
Job Title: Operations & Project Coordinator (Remote)
Job Type: Full-time
Schedule: 4:00 pm - 1:00 am IST, with a mandatory company-wide Teams call at 6:30 pm IST (8:30 am EST / 8:30 pm China). Company operates Monday through Saturday.
Position Overview:
We are looking for an Operations & Project Coordinator to join our team. This role supports a wide range of back-office functions from project tracking and freight coordination to bookkeeping and client support. The ideal candidate is a sharp, detail-oriented problem solver who can juggle many moving parts and remain organized. The role requires high-level of accuracy, confidentiality, and strict adherence to deadlines.
Youll work closely with our U.S. team, manufacturing partners in Southeast Asia, and our engineer team in India to help manage dozens of active projects, shipments, and customer relationships.
Bookkeeping remains a key part of the role. Our ideal candidate has experience with QuickBooks Enterprise as well as a GAAP and is capable of maintaining accurate financial date, ensuring day-to-day financial operation. The bookkeeper will be responsible for maintaining the companys financial records, preparing financial statements, and managing accounts payable and receivable.
Responsibilities:
Bookkeeping
- Record, organize, and reconcile financial data in QuickBooks Enterprise.
- Manage accounts payable and receivable, including invoicing and payment follow-ups.
- Log landed costs (freight, duties) in QuickBooks or a shared spreadsheet for margin analysis.
- Generate financial reports and support compliance documentation for audits/tax filings.
- Reconcile and report on customer accounts
- Professional and polite communication required
- Ensure all records are organized and easily accessible
Freight and Logistics
- Coordinate and book air and ocean freight for shipments from Asia to the U.S.
- Track shipment status and ensure customs clearance and on-time delivery
- Prepare shipping documentation and maintain records
Project Coordination
- Ensure each project has a clean package with specs, drawings, and finish approvals before release to production.
- Manage and document projects from quote through delivery and installation.
- Track project activity in project management software and maintain timelines, due dates, and deliverables.
- Monitor client feedback and approvals; flag delays or blockers proactively.
- Maintain organized documentation including redlines, production drawings, and finish specs.
- Send and follow up on sample requests (finishes, prototypes).
- Manage shared calendars, tasks, and Dropbox file structure for ongoing projects.
Customer Service and Support
- Communicate professionally and kindly with clients, vendors, and internal teams.
- Answer questions and resolve issues related to project timelines, billing, or shipping.
- Track customer-specific requirements and ensure follow-through.
General Operations Support
- Assist with administrative tasks and ad-hoc projects as needed.
- Support continuous improvement of systems and processes as the company grows.
Qualifications and Skills
- Reliable high-speed internet and a computer with up-to-date software.
- 3+ years' experience in an operational, administrative, or coordination role.
- Hands-on experience with QuickBooks or equivalent accounting software.
- Strong English verbal and written communication skills
- Strong project management skills with the ability to prioritize and multitask.
- Excellent communication skills, both written and verbal, in English.
- Proficiency with Microsoft Outlook, Excel, and PowerPoint.
- Strong organizational skills and attention to detail.
- Professional, friendly demeanor when working with external partners.
- Self-starter with the ability to work independently and meet deadlines.
- Interest or experience in manufacturing, design, or the hospitality industry is a plus.
Job Classification
Industry: Furniture & FurnishingFunctional Area / Department: Administration & Facilities,
Role Category: Administration
Role: Office Admin
Employement Type: Full time
Contact Details:
Company: Trident HomeLocation(s): Mumbai
Keyskills: Project Management Book Keeping Logistics Coordination Freight Forwarding Customer Service
Similar positions
Trident Home
Trident Home is a manufacturer of decorative lighting for retail and hospitality. We specialize in custom lighting for hotel ownership groups, purchasing agents, and interior designers. As we continue to grow our custom hospitality division, were seeking a highly organized, resourceful team member...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in