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Manager, Software Development (SRE) @ Sophos

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 Manager, Software Development (SRE)

Job Description

Leadership and Team Management:
    • Lead and mentor a team of SRE engineers, fostering a collaborative and high-performance work environment.
    • Provide technical guidance, set clear objectives, and conduct regular performance evaluations.
    • Drive the recruitment, onboarding, and professional development of SRE team members.

    • Site Reliability Engineering Strategy:
    • Work with the Snr Director, SRE/DevOps to develop and execute a strategic roadmap for SRE, aligning it with the overall business objectives.
    • Define and implement best practices, standards, and processes to ensure the reliability and performance of Sophos infrastructure.
    • Collaborate with DevOps and Engineering teams to integrate SRE practices and enhance system performance and availability.

    • System Reliability and Incident Management:
    • Establish robust incident management processes, ensuring timely response and resolution of system issues.
    • Conduct root cause analysis and implement preventive measures to minimize the occurrence of incidents.
    • Monitor system performance, implement monitoring tools, and conduct capacity planning to support scalability.

    • Continuous Improvement and Automation:
    • Collaborate closely with DevOps and Engineering teams to leverage automation tools and frameworks for seamless integration.
    • Identify areas for improvement in the SRE domain, for NSG cloud services and drive initiatives to enhance operational efficiency and eliminate toil.
    • Implement automation strategies to streamline processes, reduce manual intervention, and increase reliability.

    • Collaboration and Communication:
    • Partner and collaborate closely with Engineering teams to understand business requirements and ensure SRE/DevOps solutions align with organizational goals.
    • Communicate effectively with stakeholders, including executives and technical teams, providing regular updates on SRE initiatives and performance.
What you will bring
    • Should have overall 11+ yrs of experience working in DevOps, extensive experience in site reliability engineering , infrastructure management, Operational efficiency or a related technical field.
    • Proven experience in leading and managing teams, fostering a culture of collaboration and continuous improvement.
    • Strong knowledge of cloud technologies, in particular AWS.
    • Proficiency in scripting and automation using languages like Python or Bash.
    • Solid understanding of containerization technologies (e.g., Docker, Kubernetes) and associated orchestration frameworks (Helm)
    • Experience with monitoring and logging tools (e.g., ELK stack, Prometheus, Grafana) for system performance analysis.
    • Familiarity with DevOps practices and tools, such as CI/CD pipelines and configuration management (e.g., Ansible, Terraform).
    • Excellent problem-solving and analytical skills, with a strong focus on delivering reliable and scalable solutions.
    • Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders.
    • Bachelors degree in Computer Science, Information Technology, or a related field. A Masters degree is preferred.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA,
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Sophos
Location(s): Bengaluru

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Keyskills:   Computer science Automation Team management Infrastructure management Configuration management Network security Incident management Information technology Python Recruitment

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