Job Description
*** On Spot Offer***
Tech Mahindra BPS - Pune is hiring for Premium Telecom Domain for Voice Process - Gujrati Speaking Candiadtes Designation : Customer Service Associate
Qualification Required : Graduate
Experience Required : 1 Year BPO Exp. in Voice Process
Salary : Best in industry with 10K Bonus
Skills Required : Good Communication skills and basic computer knowledge Job Roles & Responsibilities :
1) Voice process, professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers' requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation. Walk-In Interviews @ Tech Mahindra Ltd
2nd Floor, Delta-1, Giga Space IT park, Viman nagar, pune-14
Interview Time : 10 AM - 3 PM
Contact Person : Chandan - 9920478***
Email : CK*******7@te*********a.com
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: TECH MAHINDRA LIMITED
Location(s): Pune
Keyskills:
bpo
voice
gujarati language
customer calling
gujarati soft skills
inbound
customer service
customer care
gujarati
customer care associate
outbound calling
voice process
calling
language skills
linguistics skills
communication skills