Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Collab Uc Cucm || 6 To 9 Years || Gurgaon Job @ Capgemini Engineering

Home >

 Collab Uc Cucm || 6 To 9 Years || Gurgaon Job

Job Description

    Job DescriptionRole Specific Responsibilities:Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutionsTakes leadership role in execution of delivery projectsImproves solutions and methods developed in the field for use to the wider practice (knowledge sharing)Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management PlansBuilds and/or leverage test environments as required to resolve highly complex problems and compatibility issuesLeverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes both development of digital intellectual capital (e.g. scripts, digital signatures).Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies.Coordinate with TAC to work on P1 and P2 issues.UCCE - solid hands-on experience required on UCCE components like ICM, PG, CVP, CTI, Finesse, CUICUCCX - Knowledge and exposure in UCCX is a plus but not mandateStrong hands-on CC implementation work needed with troubleshooting capabilities.Job Description - Grade SpecificFocus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complex/ critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.Skills (competencies),

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Collab Uc Cucm || 6 To 9 Years || Gurgaon Job

Contact Details:

Company: Capgemini Engineering
Location(s): Other Karnataka

+ View Contactajax loader


Keyskills:   leadership troubleshooting UCCE ICM CVP CTI Finesse UCCX PG

 Fraud Alert to job seekers!

₹ Not Specified

Similar positions

Sr. Director Digital Sales

  • Junomoneta Finsol
  • 5 to 15 Yrs
  • karnataka
  • 2 days ago
₹ Not Disclosed

Hardware Lead (NV60FT RM 3205)

  • Latin Notion
  • 6 to 12 Yrs
  • Chennai
  • 1 day ago
₹ Not Disclosed

Infosys BPM is Hiring For Customer Service

  • Infosys BPM
  • 0 to 4 Yrs
  • karnataka
  • 2 days ago
₹ Not Disclosed

Software Engineer Intern (Product)

  • Tech Mahindra
  • 0 to 4 Yrs
  • All India
  • 3 days ago
₹ Not Disclosed

Capgemini Engineering

WORLD LEADER IN ENGINEERING AND R&D SERVICES