In-House Service Manager Medical Devices Job
- Ababil Healthcare
- 4 to 8 Yrs
- Chennai
- 11 months ago
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Job Description
- Skills: ITIL Framework, Customer Relationship Management, Service Level Management, Change Management, Medical Devices, ICU, Sergical, Biomedical, Job description for an In-House Service Manager role in Medical Device Service: Job Title: In-House Service Manager - Medical Device Service Reports to: Director Department: Medical Device Service Location: [Madhavaram,Chennai] Job Summary We are seeking an experienced and skilled In-House Service Manager to lead our medical device service team. The successful candidate will be responsible for managing the day-to-day operations of our in-house service department, ensuring timely and effective repair and maintenance of medical devices. Key Responsibilities Service Operations Management: Manage the daily operations of the in-house service department, including scheduling, workflow, and resource allocation. Team Leadership: Lead and manage a team of biomedical equipment technicians (BMETs) and other support staff, providing guidance, training, and performance feedback. Customer Service: Ensure excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner. Quality Assurance: Implement and maintain quality assurance processes to ensure compliance with regulatory requirements and industry standards. Inventory Management: Manage inventory levels of parts and supplies, ensuring adequate stock levels and minimizing obsolescence. Budgeting and Cost Control: Manage departmental budgets and costs, ensuring effective use of resources and minimizing waste. Compliance and Regulatory Affairs: Ensure compliance with regulatory requirements, including FDA, OSHA, and Joint Commission standards. Continuous Improvement: Identify areas for process improvement and implement changes to increase efficiency, productivity, and customer satisfaction. Requirements Education: Bachelor's degree in Biomedical Engineering, Electrical Engineering, or a related field. Experience: 4-7 years of experience in medical device service, including experience in a leadership or management role. Certifications: Certified Biomedical Equipment Technician (CBET) or Certified Laboratory Equipment Specialist (CLES) certification preferred. Skills: Strong leadership and management skills. Excellent communication, customer service, and problem-solving skills. Ability to work in a fast-paced, dynamic environment. Strong analytical and technical skills. Proficient in Microsoft Office, including Excel, Word, and PowerPoint. HR Akash- hidden_mobile,
Employement Category:
Employement Type: Full timeIndustry: Medical / HealthcareRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: In-House Service Manager Medical Devices JobContact Details:
Company: Ababil HealthcareLocation(s): Chennai+ View Contact
Keyskills: ITIL Framework Customer Relationship Management Service Level Management Change Management Medical Devices ICU Surgical Biomedical
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Ababil Healthcare
Ababil Healthcare Pvt. Ltd., based in Chennai, is a healthcare company specializing in the manufacturing and supply of a wide range of medical equipment and devices. Their offerings include ventilators, defibrillators, anesthesia workstations, patient monitors, infusion pumps, and respiratory care p...
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