Collection Executive - Mumbai Suburbs,Mumbai
- Tech Mahindra Business
- 1 - 6 years
- Mumbai
- 10 months ago
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Job Description
Collections Officer Responsibilities:
- Reviewing the company debtor list.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payments.
- Negotiating suitable payment plans.
- Maintaining customer payment records.
- Preparing customer financial statements for banks and the state credit department.
- Writing final notice warnings to customers when payments are not being made.
- Instituting legal action when customers fail to pay their debt.
- Responding to customer queries.
- Contacting lawyers and insurance agencies to facilitate payments.
Collections Officer Requirements:
- Previous experience working as a Collections Officer.
- Excellent negotiating skills.
- Good written and verbal communication skills.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Knowledge of office and accounting software.
- Patience and resilience.
Job Classification
Industry: BPO / Call CentreFunctional Area:
Role Category: Customer Success
Role: Customer Success
Employement Type: Full time
Education
Under Graduation: Graduation Not RequiredPost Graduation: CA in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: Tech Mahindra Business Services LimitedLocation(s): Mumbai
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Keyskills: Customer Service Bpo Customer Service International Call Center collection management Collections Process International Voice Process
Fraud Alert to job seekers!
₹ 1.5-5 Lacs P.A
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