Package Pickup: Collecting packages, parcels, or items from the designated pick-up points, which can include warehouses, distribution centers, or retail stores.
Route Planning: Efficiently planning the delivery route to ensure timely delivery and optimizing the route to minimize travel time and fuel consumption.
Package Sorting: Organizing packages based on their delivery addresses and ensuring that they are securely loaded onto the delivery vehicle.
Safe Transportation: Safely driving or riding a delivery vehicle (such as a car, van, bike, or scooter) while adhering to traffic rules and regulations. Ensuring that the packages are protected from damage during transportation.
Delivery Verification: Verifying the accuracy of delivery addresses and recipient information before handing over packages. Collecting signatures, if required, as proof of delivery.
Customer Service: Providing excellent customer service by delivering packages with a friendly and professional demeanor. Responding to customer inquiries or concerns politely and efficiently.
Time Management: Managing time effectively to meet delivery deadlines and ensure that customers receive their packages within the designated time frame.
Record Keeping: Maintaining accurate records of delivered packages, failed deliveries, and any incidents or issues encountered during the delivery process. Reporting any discrepancies or problems to the appropriate authority.
Vehicle Maintenance: Regularly inspecting the delivery vehicle, checking fuel levels, tire pressure, and performing basic maintenance tasks such as oil changes or cleaning.
Following Policies and Procedures: Adhering to company policies and procedures related to delivery operations, safety protocols, and customer service guidelines.
Keyskills: routing protocols time management phone etiquette
A name to reckon with in effective HR solutions today, Adhaan Solution Pvt Ltd was established in the entrepreneurial capital of Gujarat- Ahmedabad in 2010. As one of the fastest growing HR solutions companies in the state, we pride ourselves on the services and support offered by the company to i...