Deputy Manager Training - Edtech Job in SHRS
- Kpr sugar apperals
- 3 to 7 Yrs
- Other Karnataka
- 9 months ago
- Email to a friend
- Report this job
Job Description
- Role Description This is a full-time on-site role in Bengaluru for a Deputy Manager Training - Edtech. The role involves overseeing training and development programs, managing communication with stakeholders, and ensuring high standards of customer service. Key Responsibilities: 1. Act as a consultant to the agents & mentors, providing valuable advice on handling job-related challenges. 2. Conduct training sessions for new and existing team members, ensuring they are well-equipped to perform their roles effectively. 3. Proactively identify individual and team training needs and develop strategies to address them. 4. Create content to support training programs, including presentations, scripts, and case studies. 5. Design engaging and interactive training courses using gamification, role-playing activities, and job simulations. 6. Solicit and gather feedback on training programs from trainees, managers and leaders to continuously improve content and delivery. 7. Maintain updated records of curriculum and training materials. 8. Maintain training records, calendars, statistics, and monthly metrics. 9. Report on the impact of training programs (e.g., Retention Rate Improvements) 10. Evaluate employees performance after each training session to measure their progress and identify areas for improvement. 11. Conduct quality checks based on defined guidelines for student interactions, including welcome calls, kick-off sessions, resolving queries, and providing support (technical and non-technical) via email, calls, and tickets.,
Employement Category:
Employement Type: Full timeIndustry: Education / TrainingRole Category: Engineering Design / ConstructionFunctional Area: Not SpecifiedRole/Responsibilies: Deputy Manager Training - Edtech Job in SHRSContact Details:
Company: Shrs - Sarika HrLocation(s): Other Karnataka+ View Contact
Keyskills: Training Development Stakeholder Management Customer Service Consulting Content Creation Training Needs Analysis Curriculum Development Record Keeping Performance Evaluation
Fraud Alert to job seekers!
₹ Not Specified
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in