About Us At BJS Beyond, we specialise in empowering businesses to scale efficiently by providing top-tier outsourcing solutions. Our services include 24/7 customer support, back-office assistance, and digital marketing, all designed to enhance operational efficiency and drive sustainable growth. By partnering with us, companies gain access to cost-effective solutions, skilled professionals, and industry expertiseallowing them to expand seamlessly without the complexities of insourcing. At BJS Beyond, we are committed to delivering excellence, innovation, and reliability in every aspect of business support. Job Role & Responsibilities Taking Customer Calls Answering customer queries via our Zendesk System Liaising with Couriers Liaising with Retailers Working closely with the Product Team to resolve customer issues Answer customer reviews (Positive & Negative) via Trustpilot portal Experience with the general product type of furniture and common issues damaged parts, spare parts requests etc Action spare parts requests Shift time : 11:30 am - 08:30 pm IST Working Days: 5 (Monday to Friday) German Language certification required B2 or above/equivalent.,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Customer Service Representative (German)
Contact Details:
Company: Beyond Just ServiceLocation(s): Mohali, Chandigarh