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Desktop Engineer - Sanand, Ahmedabad Job in @ Kpr sugar apperals

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 Desktop Engineer - Sanand, Ahmedabad Job in

Job Description

    Educational qualification: Graduate Engineer/Diploma holder in any stream. Professional Certifications: MCP MCSA Professional Experience: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude BSc in Computer Science or relevant field Should be familiar with SCCM, Active Directory and Networking protocols and Subnetting Should have executed Image and Patch management. Should be familiar with the endpoint protection Application. Should have used tools to create System images and deploy them Job Description / Job Requirements: Address user tickets regarding hardware, software, and networking Walk customers through installing applications and computer peripherals Windows 2012, Active Directory management Troubleshoot and deploy Patch management Troubleshoot and deploy endpoint antivirus Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals.,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Desktop Engineer - Sanand, Ahmedabad Job in

Contact Details:

Company: SVKM Central Office
Location(s): Other Maharashtra

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Keyskills:   Windows Linux Mac OS Remote Troubleshooting SCCM Active Directory Networking Protocols Subnetting Image Management Patch Management Hardware Troubleshooting Software Troubleshooting Technical Documentation Problemsolving

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Kpr sugar apperals

Kpr sugar and apperals ltd