Technical Lead Network Engineer Job in Nexapp
- Kpr sugar apperals
- 7 to 11 Yrs
- Other Maharashtra
- 10 months ago
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Job Description
- Company Description Nexapp Technologies Private Limited is an India-based company focused on SD-WAN, IoT, and edge computing solutions for B2B, M2M, and IoT, headquartered in Pune, India. The company offers delivered-as-a-service products and services that connect people, places, and things anytime, anywhere. Nexapp Technologies provides agile and secure enterprise network solutions enabled by wireline, LTE, and 5G-ready cellular networks. Role Description This is a full-time Technical Lead Network Engineer role at Nexapp Technologies Private Limited located on-site in Pune. The Technical Lead Network Engineer will be responsible for day-to-day network administration, network engineering, troubleshooting, network security, and network design tasks. Key Responsibilities: Team Leadership and Mentoring: Lead and mentor a team of L2 and L1 network engineers within the NOC, providing technical guidance and support. Develop and deliver training programs to enhance the skills and knowledge of the NOC team. Conduct performance evaluations, set goals, and offer ongoing feedback to team members. Advanced Network Support: Oversee and resolve high-level network issues, including those related to routing, switching, firewalls, and VPNs. Perform comprehensive analysis of network performance and reliability issues, implementing corrective actions as necessary. Ensure efficient management and support of network infrastructure, including both hardware and software components. Incident and Problem Management: Act as the escalation point for critical network incidents and outages, ensuring timely and effective resolution. Lead root cause analysis efforts for recurring issues and implement long-term solutions. Collaborate with other departments to resolve cross-functional issues and ensure comprehensive incident management. Escalation Management: Develop and manage escalation procedures to ensure the swift handling of critical network issues. Coordinate with senior management and stakeholders for complex or unresolved issues. Monitor and review escalated cases to ensure they are resolved efficiently, documenting lessons learned and driving process improvements. NOC Operations Management: Oversee day-to-day NOC operations, ensuring high levels of service availability and performance. Implement and manage operational procedures to maintain effective network monitoring and incident response. Ensure adherence to service level agreements (SLAs) and operational standards. Network Design and Optimization: Assist in planning and designing network architecture and infrastructure upgrades. Evaluate and recommend improvements to network performance, security, and scalability. Conduct capacity planning and performance tuning to ensure optimal network operations. Documentation and Reporting: Maintain detailed and accurate documentation of network configurations, changes, and troubleshooting activities. Prepare and present regular reports on network performance, incidents, escalations, and resolutions. Ensure compliance with internal and external documentation and reporting standards. Customer and Stakeholder Communication: Communicate effectively with internal and external stakeholders regarding network issues, escalations, and resolutions. Provide technical support and consultation to customers and other departments as needed. Manage relationships with vendors and service providers to address network-related issues. Requirements Qualifications: Education and Experience: Bachelors degree in Computer Science, Information Technology, or a related field. Minimum of 7-10 years of experience in network support, with at least 3-5 years in a leadership or senior technical role within a NOC environment. Technical Skillsets: Extensive experience with advanced networking technologies, including TCP/IP, BGP, OSPF, MPLS, and VPNs. Strong knowledge of network security concepts and technologies (e.g., firewalls, IPSec, SSL/TLS). Hands-on experience with network devices and equipment from vendors such as Cisco, Juniper, Fortinet, and others. Proficiency in network monitoring and management tools. Experience with network design, optimization, and troubleshooting. Soft Skills: Excellent leadership and team management skills. Strong problem-solving and analytical abilities. Effective communication and interpersonal skills. Ability to work under pressure and manage multiple priorities. Certifications (Preferred): Relevant certifications (e.g., CCNA CCNP , CCIE,) are highly preferable.,
Employement Category:
Employement Type: Full timeIndustry: IT - Hardware / NetworkingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Technical Lead Network Engineer Job in NexappContact Details:
Company: Nexapp TechnologiesLocation(s): Other Maharashtra+ View Contact
Keyskills: IoT Network Administration Network Engineering Troubleshooting Network Security Network Design TCPIP BGP OSPF MPLS VPN Firewalls IPSec Juniper Network Monitoring Team Leadership Mentoring Problem Management Incident Management Escalation Management Network Optimization Documentation Reporting Customer Communication Cisco Fortinet
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