After-Sales Engineer Job in Sukriti at Other
- Kpr sugar apperals
- 0 to 3 Yrs
- Other Haryana
- 10 months ago
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Job Description
- Job Summary Once the product is installed in the field, we intend to monitor the performance of the system on the field. Also, consumers/users might face issues while the system is being field tested. After-sales engineer has an important role to play to successfully handle the grievances reported by consumer and provide resolution on the spot. Responsibilities and Duties Person would be responsible for one or more of the following: Analysing the post-sales performance of the system. Visiting client site to debug the issue reported by consumer. Satisfactorily handling consumer grievances. Preparing the detailed report of the visit, issues faced by the client and resolution taken. Understanding of the system and its components. Testing the system on-field after grievance handling. Detailed capturing of data from the systems already installed on-field. Required Experience, Skills and Qualifications Experience in field of embedded system testing. Any experience in sanitation sector would be highly preferred. Experience in field of embedded system testing. Any experience in sanitation sector would be highly preferred. Well versed with circuit designing and HW debugging Understanding of basic architecture, debugging of sensors. Experience/knowledge in IoT devices (sensor, gateway, cloud) handling. Able to read the schematics and debug and design HW. Experience on MS-Office. General Skills Needed: Candidate must have a knack to use his/her technical knowledge to give it back to society. Candidates must be open to work with communities to get feedback on product features so that products are best fit for social upliftment. Candidates must be open to travel to remote locations. Candidates must find associated with the cause and mission of the company. Open to work in open startup culture and give his/her 100%. Analytical reasoning and fact-based brainstorming capabilities will be highly preferred. Technical problem-solving skills using a systematic approach. Real curiosity for user experience and delight Ability to work closely with different teams to see end-to-end implementation of features/products Job Type: Full-time Experience: 0-3 yrs Mode of selection: assignment + F2F interviews Location: Gurgaon Please feel free to reach out in case of more information/any queries.,
Employement Category:
Employement Type: Full timeIndustry: Engineering / ConstructionRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: After-Sales Engineer Job in Sukriti at OtherContact Details:
Company: SukritiLocation(s): Other Haryana+ View Contact
Keyskills: Circuit Designing MSOffice
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