IT Support Job in Coherent at Ahmedabad
- Kpr sugar apperals
- 5 to 10 Yrs
- Ahmedabad
- 10 months ago
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Job Description
- Now you may be wondering what your day-to-day will look like. You will. The IT Support is responsible for overseeing our current systems and any new systems, providing technical end-user support and analyzing and resolving network/computer hardware and software problems and inefficiencies. This position will stay abreast of and research information technology trends in order to remain current with information technology. Procure hardware and software for end users and assist with onboarding new employees Install, configure, and support hardware and software on various computer devices Coordinate with the IT team and end-users on the rollout of IT services to enhance client support, system performance, and foster innovation Identify, document, research and resolve support incidents and service requests Troubleshoot all technology issues related to hardware, mobile devices, cloud-based platforms, cloud security, and mobility Oversee hardware / software asset management Administer information security and data privacy from an IT point of view Provide training and develop training materials and procedures to streamline efficiency Act as after-hours support contact for business-critical issues when assigned Supervise junior staff Other duties as assigned by management What skills the candidate will need to get the job done 5-10 years" solid experience in providing technical hands-on end-user IT support Previous people management experience Customer-oriented; able to communicate at all levels within the organization, technical and non-technical, remotely or in-person Ability to perform complex problem analysis and decision making; Proven project management skills, can work independently and manage multiple initiatives or projects Team player, self-motivated, well organized and ability to work under pressure Attention to detail and strong documentation skills Nice to have Degree holder in Computer Science, IT or related disciplines Good to have cyber security related experience (ie SOC, firewall, etc) Working at Coherent Coherent is a software company with more than 100 people across Hong Kong, Singapore, USA, UK, Thailand, and India. We have a passion for making things work faster, simpler, and smarter. That passion extends to how we work, collaborate, and represent our growing brand. Every Coherent team member is empowered to think creatively and act decisively to solve our clients problems. We strive to cut away complexity and hierarchy, so you can focus on the work at hand. This means everyone gets opportunities to take the lead on projects and grow their skills and abilities. At Coherent, you dont just take a job, you seize the opportunity to build a career. We seek out individuals who show natural curiosity, determination, and enjoyment. And we help you thrive. Perks of working at Coherent Competitive salary packages Health Insurance (Medical and Dental) Flexible working Special Events (Hackathons, etc.) No formal dress code Non-hierarchical organization Generous leave benefits Fun international work environment Global mobility opportunities ,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: IT Support Job in Coherent at AhmedabadContact Details:
Company: CoherentLocation(s): Ahmedabad+ View Contact
Keyskills: Troubleshooting Information security Data privacy People management Problem analysis Project management Cyber security SOC Firewall Training development Team player
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