Senior Engineer - Product Support Job in @ Kpr sugar apperals

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Senior Engineer - Product Support Job in

Kpr sugar apperals
2 to 6 Yrs
Other Maharashtra
10 months ago
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Job Description

Job Profile Level 1 Customer Support to Global Customer Base. Co-ordinate with External and Internal Stakeholders for Service Provisioning, Product Licensing, RMA and Support Activities. Basic level technical support for network security products. Basic Troubleshooting, diagnosing and resolving technical customer issues. Skill sets desired Customer focused candidate, strong attention to detail, ability to establish and maintain strong working relationships with key internal and customer personnel to work effectively. Outstanding customer service and advanced written and verbal (English) communications skills. Basic Networking Skills - Understanding of the protocols surrounding IP service provider networks. Security skills Understanding of Security Products like Firewall, IDS/IPS Operating systems - Basic knowledge of Linux Working Knowledge of CRM, Ticketing tools.,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Senior Engineer - Product Support Job in

Contact Details:

Company: HARMAN India
Location(s): Other Maharashtra

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Keyskills: Customer Support Coordination Technical Support Troubleshooting Networking Skills Operating Systems CRM Ticketing Tools

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Preferred City (* max. 2 w/comma)

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Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Kpr sugar apperals

Kpr sugar and apperals ltd

Senior Engineer - Product Support Job in @ Kpr sugar apperals

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