Job Title: - Desktop Support Engineer Department: - Technical Hierarchy Level: - Middle Gender Preference: - Male/Female Location: - Gurgaon PRIMARY RESPONSIBILITY Design, implement and maintain Desktop / L1 & Network infrastructure for up to 250 Users Should know Troubleshooting, Networking & Manage Switches, Router & Firewall Troubleshoot and resolve issues related to Desktop & Network infrastructure and applications. Experience in designing, implementing and managing, Desktop, network and security. Excellent communication and collaboration skills Backup Management on cloud(Schedule & Maintenance) Antivirus Policy/Rules Creation Outlook/Mail problem resolver Windows server OS (12/19) Knowledge User & Group policy Management KEY RESPONSIBILTY It will cover maintenance for desktop, laptops, and printers and other peripherals with asset inventory. Receiving, recording, and prioritization of service calls from Users. Monitoring and status tracking of all registered calls for Users. First line support. Escalation and referral to other organizations/vendors. Coordinating second and third party support. Diagnosing and solving hardware related issues. Anti-virus management will cover desktop, laptop and server software by applying patches organization. User account management Creation, updating, deletion and maintenance of user accounts as per client organization direction and policy. EDUCATION Minimum Education: - Graduation in B Tech/ MCA/Computer Science or IT equivalent EXPERIENCE Minimum Experience: - 2-5 Years of minimum experience in Desktop Support Engineer or related fields. Job Type: Full-time Education: Diploma (Preferred) Experience: IT: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Desktop Support Engineer Job in HR Security
Contact Details:
Company: HR Security IndiaLocation(s): Other Haryana