Sr. Electrical Engineer Job in Saawariya
- Kpr sugar apperals
- 2 to 6 Yrs
- Other Maharashtra
- 9 months ago
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Job Description
- Key Responsibilities: 1. Service Operations & Customer Support: - Manage and oversee installation, commissioning, troubleshooting, and maintenance of automation systems such as PLCs, HMIs, SCADA, Drives and Servo. - Ensure timely resolution of customer complaints and technical issues, maintaining high customer satisfaction. - Develop service strategies to enhance efficiency and reduce downtime. - Maintain service records and reports, tracking performance and issue resolution. 2. Team Management & Training: - Lead, mentor, and manage a team of service engineers and technicians. - Conduct technical training programs for both internal teams and clients. - Evaluate service team performance and implement skill improvement plans. 3. Process & Quality Improvement: - Develop and implement best practices for service operations. - Monitor KPIs such as response time, first-time fix rate, and customer feedback scores. - Ensure compliance with safety, quality, and industry standards. 4. Customer Relationship Management: - Build and maintain strong relationships with clients, providing technical guidance and post-sales support. - Conduct periodic service audits and customer feedback sessions to improve service levels. - Handle escalations and negotiate service contracts and AMCs (Annual Maintenance Contracts). 5. Collaboration with Other Departments: - Work closely with the sales, operations, and engineering teams to ensure seamless service delivery. - Provide technical inputs for new product developments and upgrades. Qualifications & Skills: Educational Requirements: - Bachelors Degree / Diploma in Electrical, Electronics, or Automation Engineering. - Hands-on experience with PLC, SCADA, HMI, Servo, Drives, and industrial automation systems. Technical Skills: - Strong knowledge of industrial automation, electrical systems, and troubleshooting methodologies. - Familiarity with brands like Fuji, Siemens, Allen-Bradley, Mitsubishi, Schneider, ABB, Fanuc, etc. - Understanding of IoT, Industry 4.0, and remote monitoring solutions. Soft Skills: - Strong leadership and team management abilities. - Excellent problem-solving and decision-making skills. - Strong communication and customer relationship management skills. - Ability to handle pressure and multitask effectively. Key Performance Indicators (KPIs): - Customer Satisfaction Score (CSAT) - Service Response Time & Resolution Time - First-Time Fix Rate (FTFR) - Revenue from AMCs & Spare Parts Sales - Team Productivity & Training Completion Employment Type: Full-Time Benefits: Medical Insurance, Travel Allowances, Performance Bonuses. Role: Electrical / Electronics Engineer Industry Type: Industrial Automation Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Engineering Education UG: B.Tech/B.E. in Instrumentation, Electrical, Diploma in Electrical Salary: 3,00,000 to 5,00,000 LPA Experience: 2 to 3 years Company Website: https://www.saawariyaenterprise.com/ Interview Venue : Unit no. 332, 3rd Floor, Milan Industrial Estate, Cotton Green, Abhyudaya Nagar, Railway Station, Mumbai, Maharashtra 400033. Job Location: Unit no. 332, 3rd Floor, Milan Industrial Estate, Cotton Green, Abhyudaya Nagar, Railway Station, Mumbai, Maharashtra 400033. Thanks & Regards Sejal Kate HR Officer hidden_email Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Performance bonus Yearly bonus Work Location: In person,
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Employement Type: Full timeIndustry: Engineering / ConstructionRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Sr. Electrical Engineer Job in SaawariyaContact Details:
Company: Saawariya EnterpriseLocation(s): Other Maharashtra+ View Contact
Keyskills: PLC SCADA HMI Servo Drives Industrial Automation Electrical Systems Schneider ABB Fanuc IoT Leadership Team Management Communication Customer Relationship Management Pressure Handling Siemens Mitsubishi ProblemSolving
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