We are currently seeking a Software Development Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
ServiceNow Integration Sr. Developer
Grade - 8
Experience: Overall 6+ years ServiceNow: 4+ Years Modules managed in ServiceNow: Should have fair idea about all ITSM modules with good hands on experience in atleast below
1. Incident Management
2. Change Management
3. Problem Management
4. Request Management
5. Configuration Management
6. Knowledge Management
7. Agent & NOW Mobile app customization
Additional modules (good knowledge if not working experience)
1. AMDB
2. Release Management
3. Survey Management
4. Agile 2.0
5. Virtual Agent
6. Artificial Intelligence
7. Machine Learning
8. Agent Workspace
9. Walk-up experience
Key Areas:
1. Strong in Integrations in ServiceNow. Should have done H2H Integrations (ITSM tool to ITSM tool bi-derectional), Tools Integrations (e.g. Splunk, Netcool, SNOW CMDB, Solarwinds, Truesight etc)
2. Should have done/managed instance upgrades
3. Should have good experience working on Domain Separated instance
4. Should have interacted with ServiceNow via HI on case by case basis
Components worked on:
1. Workflows
2. Flow designer
3. Service Portal
4. Integration Hub
5. Basic ones like Business Rules, Script Includes, Script Actions, UI Actions, UI Policies, Data Policies, Client Scripts, ACLs etc
Minimum Certifications:
1. ServiceNow Admin
2. Certified Application Developer
3. ITIL Foundation.
Keyskills: ServiceNow Configuration Management Software Development ITSM Problem Management Incident Management Splunk Release Management
NTT DATA Business Solutions designs, implements, manages and continuously enhances SAP solutions to make them work for companies and their people. Aiming to help companies to transform, grow and become more successful, NTT DATA Business Solutions connects with a more...