Company Description The-Connections is a leading Customer Experience Technology and Service Company based in Pune. We focus on delivering transformative customer experience solutions for various brands through tech-driven, insight-driven, and human-centric customer service strategies. Our services cover a wide range of areas such as Inbound Customer Service, Lead Generation, Business Process Management, and more. Role Description This is a full-time on-site role for a Team Lead at The-Connections in Pune. The Team Lead will be responsible for managing a team that handles activities such as managing corporate and VIP customers, lead qualification, sales lead tracking, and response management for promotional activities. The Team Lead will play a crucial role in ensuring efficient customer service and engagement. Qualifications Experience in Customer Service, Lead Generation, and Sales Strong leadership and team management skills Excellent communication and interpersonal abilities Proficiency in CRM tools and lead tracking software Ability to analyze customer feedback and implement improvements Experience in B2B finance and account reconciliation is a plus,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Domestic Sales Team Lead Job in
Contact Details:
Company: The-ConnectionsLocation(s): Other Maharashtra