Sales Agents/ Relationship Manager (ACP)
- Smart4talent
- 1 - 5 years
- Mumbai
- 10 months ago
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Job Description
Profile CriteriaThe candidate should have basic knowledge of the real estate market -MMR Region
Real Estate experience is preferred, either with a developer, ICP, IPC or Ecommerce firm
Conduct regular virtual CP meetings with purpose of engagement, enhance app usage & generate brokerage revenue
Time to Time review of CPs performance, qualitative & quantitative aspects and add process improvements plans
Handle CP queries regarding app usage and features (be the one point of contact for him)
Guide and navigate CPs in exploring App features
Assist CPs in scheduling their customer's site visits through the app
Interact with Developer's sales team/SPOC for site visit & booking confirmation
Inform the brokers about new app features & updates and encourage them to use it
Track broker's performance (site visits, app usage, bookings and various such parameters)
Achieve monthly/quarterly/annual targets (site visits & closures through assigned brokers)
Keep abreast with upcoming projects, price movements and market dynamics
Time to time have meetings with his/her assigned CPs at their offices or sites
Proficiency in Computer Skills: Beginner to Medium
Gender: no bar
Additional Information
Target Audience
Local CPs
New Economy Brokers
What will it offer to CPs
CP Incentivization
Brokerage payout assurance with simplifies billing system & timely payout
Best-in-industry brokerage policy with monetary benefits for dedicated use of ACP
CP Engagement Program
Rewards & Recognition (R&R)
Engagement Activities
Customer Management System
End-to-end lead tracking/nurturing through in-built CRM system for each CP
For CPs with online presence, lead capturing from their digital ads
Automated Payout Management System
Complete visibility on the brokerage money trail with automated calculations and reconciliation
Single-click, single-entity billing with payout assistance
Lead Generation Through Marketing
Dynamic microsites enabled with SEO/SEM support
Integration with ad platforms (Adwords, Facebook)
Project Listing
Details of listed projects with real time updates to be available in customized form to be shared with customers
Highly customized project search feature
Knowledge Centre
Training on sales skills, in-depth project views
Latest updates from the market & Industry insights
Business Analytics
Self-Analysis - To improve efficiency of doing business
Industry Analytics
Allied Services
Integrate with home loan partner
Professionals listings (Lawyers, CAs, M&Ps, Interiors etc.)
USPs/Highlights/Differentiators (for CPs)
Transform from Broker to Consultant
Technology support to compete with bigger players
Never lose any customer
Increase net profits
USPs/Highlights/Differentiators (for Developers)
Reach of width CPs without the hassles of managing them
Seamless communication between Developer, ACP & CP over digital platform thereby releasing crucial bandwidth of associated manpower
o Client site visit updates
o Booking confirmation
o Customer payment status
o Invoicing intimation
o Brokerage disbursal notification
Updated project information (pricing, payment plan, brokerage slabs etc.) available for CPs in a timely manner, as a routine practice
Single vendor invoicing (ACP to act as super-broker)
Any special schemes, important updates etc. regarding project(s) to be communicated to CPs by a single click
Important:
This is work from office role.
Saturdays and Sundays are working
One Weekly off is given
Candidate must be ready to travel to Thane office once in a week.
Knowledge of MMR region is necessary. (MMR region comprises nine Municipal Corporations of Greater Mumbai, Kalyan-Dombivali, Panvel, Badlapur, Palghar, Bhiwandi, Ulhasnagar, Pen, Navi Mumbai, Thane, Mira Road-Bhayandar, Khopoli, Karjat, Matheran and Alibaug)
Required Qualification
Any Graduate
Job Classification
Industry: Real EstateFunctional Area:
Role Category: Banking Operations
Role: Banking Operations
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Any Postgraduate
Doctorate: Doctorate Not Required
Contact Details:
Company: Smart4talentLocation(s): Mumbai
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Keyskills: Sales Sales Agents Relationship Manager Customer Management System Brokerage
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