Customer Care Executive (BPO - Voice Process) @ hindustan recruitment

Job Description

Job Title: Customer Care Executive (BPO - Voice Process)
Location: Noida (Work from Office).
Experience: 0-1 year (Freshers Welcome)
Salary: 13,000 - 15,000 (In-hand)
Employment Type: Full-time
Interview Mode: Face-to-Face
Joining: Immediate joiners preferred.

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our BPO - Voice Process team. As a Customer Care Executive, you will be responsible for handling inbound and outbound calls, resolving customer queries, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Handle customer inquiries via phone in a professional manner.
• Resolve queries, provide solutions, and guide customers effectively.
• Maintain customer records and update the database with accurate information.
• Follow company protocols and ensure adherence to quality standards.
• Work collaboratively with team members to improve customer service experience.

Requirements:

• Education: Any Graduate
• Experience: 0-1 year (Freshers are welcome)
• Languages: English preferred; Hindi speakers also considered
• Strong communication and problem-solving skills
• Customer-focused mindset with a positive attitude
• Ability to work in a fast-paced environment

Perks & Benefits:

• Competitive in-hand salary (13,000 - 15,000 in-hand).
• Growth opportunities within the organization
• Training and development support
• Friendly and professional work environment

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Care Executive (Call Centre)
Functional Area: Not Specified
Role/Responsibilies: Customer Care Executive (BPO - Voice Process)

Contact Details:

Company: Cv Solutions
Location(s): Noida, Gurugram
Email: hi*********l@

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Keyskills:   telecalling customer service bpo voice process customer support