Customer Support Executive Job In Mackenzie @ Mackenzie Modern It

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Customer Support Executive Job In Mackenzie

Mackenzie Modern It
3 to 8 Yrs
Bengaluru
9 months ago
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Job Description

Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Pre-Sales
Functional Area: Not Specified
Role/Responsibilies: Customer Support Executive Job In Mackenzie

Contact Details:

Company: Mackenzie Modern It
Location(s): Bengaluru

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Keyskills: domestic bpo customer service customer support customer care bpo voice domestic voice process

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Mackenzie Modern It

MACKENZIE MODERN IT SOLUTIONS PVT LTD

Customer Support Executive Job In Mackenzie @ Mackenzie Modern It

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