Heres a well-structured *Job Description (JD) for an Education Counsellor* at Cyber Success IT Training & Placement Institute:
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### *Job Title: Education Counsellor*
*Location:* Deccan, Pune
*Job Type:* Full-time
*Salary:* As per industry standards
### *Job Summary:*
We are looking for a dynamic and result-oriented *Education Counsellor* to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, engaging with prospective students, and converting inquiries into admissions. The role requires excellent *communication, convincing skills, and a customer-centric approach* to guide students in choosing the right IT training program.
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### *Key Responsibilities:*
*Lead Handling & Follow-ups:*
- Call on leads provided by the Digital Marketing team.
- Follow up with prospective students and encourage them to visit *Cyber Success* for counseling.
- Maintain a strong pipeline of interested candidates through regular follow-ups.
*Student Counselling & Conversion:*
- Understand students' career aspirations and recommend suitable IT training programs.
- Explain course details, benefits, and career opportunities post-training.
- Convince and guide students to enroll in the right program.
*Walk-in Management:*
- Handle walk-in inquiries at the institute.
- Organize demo sessions and ensure smooth coordination between trainers and prospective students.
- Assist students in the admission process, ensuring a seamless enrollment experience.
*Daily Reporting & Coordination:*
- Maintain records of leads, follow-ups, and admissions in the CRM.
- Coordinate with trainers and the placement team to address student queries.
- Achieve weekly/monthly admission targets.
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### *Required Skills & Qualifications:*
*Education:* Any Graduate/Postgraduate
*Experience:* 6 months 2 years (Freshers with strong communication skills can also apply)
*Skills:*
- *Excellent Communication & Convincing Skills*
- Ability to handle objections and resolve student queries confidently
- Self-motivated and goal-driven approach
- Basic knowledge of IT courses (preferred, but not mandatory)
- Strong follow-up skills and ability to convert leads into admissions
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### *Why Join Cyber Success *
*Work in a growing IT Training & Placement institute*
*Attractive incentives based on performance*
*Dynamic work environment with career growth opportunities*
*How to Apply *
If you have the passion to guide students toward a successful career in IT, send your resume to *[hidden_email]* or contact us at *[hidden_mobile]*.
Join us and be a part of a team that helps shape future IT professionals!
Keyskills: convincing power strong communication skills customer centric