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Customer Service Executive (International BPO) @ Alacrity E-Commerce

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 Customer Service Executive (International BPO)

Job Description

    Designation: Customer Service Executive (Voice Process) Experience - 0.6 to 7 Years in International Call Center (Voice Process). Open to freshers as long as they have good verbal communication skills in English. Salary: Not a bar for deserving candidates Location - Nagpur Roles and Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments and complaints. Build know-how on the product line to provide customers with quick & relevant solutions / information. Process orders, forms and applications. Identify and escalate priority issues. Whenever necessary, route calls to appropriate channel / resource person. Ensure follow up on customer calls where necessary. Complete call logs. Complete call reports. Soft Skills Needed: Good verbal and written communication skills in English. Patient & attentive listening & comprehension. Customer service orientation. Attention to detail. Team work. If you think you have the zeal and potential to work with such a competent Company we are looking forward to hire you!!!!. We request you to go through the website before appearing for interview. Interested candidates can mail their resume at hidden_email,

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Sales / BD
Functional Area: Not Specified
Role/Responsibilies: Customer Service Executive (International BPO)

Contact Details:

Company: Alacrity E-Commerce
Location(s): Nagpur

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Keyskills:   English customer service orientation team work

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Alacrity E-Commerce

Alacrity E-Commerce Solutions Pvt. Ltd has served a large number of fortune international clients to formulate specifically designed e-commerce solutions. Through conception, design, implementation and marketing.