About the Role The Cloud Operations Business Analyst plays a key role at the intersection of Cloud Technology, Security and Business. Our global enterprise customers and prospects rely on RWS to deliver Secure Solutions capable of handling their most sensitive content the Cloud Operations Business Analyst responds to customer requirements by engaging with both Technical and non-Technical teams, and clearly communicating the security of RWS solutions. Key Responsibilities Leverage industry experience, a Knowledge Management system and other resources to respond to RWS customer and prospect information requests, such as RFIs, RFPs and Security Audits. Manage and prioritize across multiple requests and deadlines Communicate with both Technical SME teams and customer-facing staff Engage, present and discuss with customer technical and security staff Skills & Experience Minimumn experience in IT Security Business Analysis 5 years. Process-oriented Precise Excellent organization skills, able to manage priorities and deadlines across multiple projects simultaneously Experience communicating with Technical and non-Technical Excellent verbal and written communication skills in English, with the ability to effectively communicate information accurately and concisely Knowledge of Cloud Computing Knowledge of IT Security Knowledge of Data and Privacy Regulations Experience responding to RFPs and Audits. Experience with Knowledge Centered Service framework is a plus Experience with Responsive is a plus Life at RWS At RWS, were here for one purpose: unlocking global understanding. As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone. We work with over 80% of the worlds top 100 brands, more than three-quarters of Fortunes 20 Most Admired Companies and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors. Over the past 20 years weve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey. If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then youll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every colleague to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. RWS Values Get the 3Ps right Partner, Pioneer, Progress and well Deliver together as One RWS. For further information, please visit: RWS Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Security Business Analyst Job in RWS Group at