Manager- Expansion (New pods opening) Job in
- Swiggy
- 6 to 10 Yrs
- Other Karnataka
- 10 months ago
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Job Description
- Years of Experience - 6+ years Note- Immediate joiners preferred About Swiggy Swiggy is Indias leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming Indias leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. Job Role: To drive continuous improvement in operations, standardize processes, and ensure the successful adoption and adherence to new processes across pod operations. Process Excellence: Identify and lead process improvement opportunities within operational areas to reduce inefficiencies, optimize workflows, and improve overall productivity. Lead the development of processes that adhere to operational standards, ensuring the efficiency, scalability, and quality of delivery. Analyze current business processes, identify pain points, and propose solutions for process optimization and increased effectiveness. Establish risk mitigation plans to address potential process failures and minimize operational disruption Benchmark process performance against industry standards and competitors to ensure the organization remains competitive and innovative. Drive initiatives using methodologies such as Lean, Six Sigma, Kaizen, or other continuous improvement frameworks Driving Continuous Improvement Culture: Redesign processes based on industry best practices and operational goals, ensuring alignment with overall organizational objectives. Stay up to date with the latest process excellence methodologies, industry trends, and best practices and bring new insights and innovations Conduct regular progress reviews, monitoring the success of implemented changes, and developing recovery plans when necessary. Promote employee engagement in process improvement initiatives and ensure a high level of adherence to continuous improvement strategies. Cultivate a culture of continuous improvement across operations, ensuring that all levels of the organization are engaged in process enhancement Lead initiatives like Andon Cord, Gemba Walks, and Poka-Yoke (fail-safe processes) to foster operational excellence and prevent errors. Relationship Management with Key Stakeholders : Work with cross-functional teams to streamline business processes and eliminate waste, ensuring improvements are measurable and sustainable. Build strong relationships with stakeholders and key decision-makers, ensuring the smooth adoption of process improvements across different teams. Develop and maintain process documentation to ensure that changes and improvements are well communicated and understood across teams. Team Management : Lead, recruit, coach, and mentor the process excellence team, setting clear expectations for work processes and behaviors. Create a high-performance culture by empowering team members, encouraging continuous development, and ensuring alignment with overall business goals. Provide regular feedback and conduct performance reviews to ensure growth, skill development, and adherence to operational standards. Develop the teams capabilities to lead continuous improvement efforts and provide support for implementing best practices across regions. ,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Manager- Expansion (New pods opening) Job inContact Details:
Company: SwiggyLocation(s): Other Karnataka+ View Contact
Keyskills: Process Excellence Lean Six Sigma Kaizen Continuous Improvement Culture Relationship Management Team Management
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Swiggy
Swiggy is Indias largest online food item ordering & delivery chain, it also tops the chart of Indias Unicorn startup lists. It’s a Bangalore-based startup started in 2014, and as of now, it’s expanded to more than 100 Indian cities. Swiggy propelled quick pick-and-drop food delivery applica...
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