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Collection Support Executive - Process @ Uplers

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 Collection Support Executive - Process

Job Description

    Designation: Assistant Manager Updated: March 12, 2025 Location: Maharashtra, India Organization: Financial Services Job Description: Responsible for ensuring compliance as per regulatory guidelines (both internal & external) and To carry out different Audits for field operations ensuring required process corrections . Managing Audits & Investigation for field agencies, with regards to customer complaints & as per the regulatory guidelines Ensuring support during facilitation of RBI & internal Audits Support mechanism for management for submission of Risk & Control Matrix Field agencies audits for ensuring regulatory guidelines are place like availability of ID cards, system restriction access, adherence to Code of Conduct Customer visits to ensure agencies are following the CoC guidelines Investigation by visiting customer and agencies in case of any escalation / complaints Supporting Customer Service & other functions by front ending for resolution Ensuring relevant required actions basis the nature of complaints as per Consequence Management Matrix / As required Qualifications: Graduate Minimum Experience Level: 6-8 Years Report to: NA,

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Collection Support Executive - Process

Contact Details:

Company: Aditya Birla Group
Location(s): All India

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Keyskills:   Compliance Investigation Regulatory guidelines Code of Conduct Customer Service

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Uplers

Uplers is a one-stop digital services company delivering end-to-end web, design, digital marketing, and email production services to businesses and agencies across 52+ Nations. Backed by a team of 550+ digital expert.