Customer Relations Executive (CRE) Job in
- Kpr sugar apperals
- 1 to 5 Yrs
- navsari
- 10 months ago
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Job Description
- Skills: cre, crm, Customer Relationship Management (CRM), fluent english, Customer Relations Executive (CRE), Communication Skills, Position: Customer Relations Executive (CRE) Experience: 1+ years in Customer Relations Location: Navsari Language Skills: Fluent English Job Type: Full-time Responsibilities Customer Interactions: Proactively engage with customers to build and maintain positive relationships. Address customer inquiries, provide information, and resolve issues in a timely manner. Ensure a high level of customer satisfaction through effective communication and problem resolution. Customer Feedback: Collect and analyze customer feedback to identify areas for improvement. Collaborate with internal teams to implement changes based on customer input. Regularly update customer profiles to ensure accurate information and preferences. Documentation and Reporting: Maintain detailed records of customer interactions and feedback. Generate reports highlighting key customer trends and concerns. Contribute to the development of strategies based on customer insights. Communication Skills: Exhibit excellent verbal and written communication skills in English. Create and disseminate clear and concise information to customers and internal teams. Provide product/service information and updates as needed. Qualifications Experience: Minimum of 1 year of hands-on experience in Customer Relations. Demonstrated ability to manage and enhance customer relationships effectively. Language Skills: Fluent in English (verbal and written). Ability to communicate complex information in a clear and understandable manner. Customer Focus Genuine interest in understanding and meeting customer needs. Ability to empathize with customers and provide personalized solutions. Team Collaboration: Work collaboratively with colleagues to ensure a seamless customer experience. Share customer insights with relevant teams to enhance overall product/service offerings. Problem-Solving: Strong problem-solving skills with a proactive and solution-oriented mindset. Handle customer concerns with professionalism and efficiency.,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: OthersFunctional Area: Not SpecifiedRole/Responsibilies: Customer Relations Executive (CRE) Job inContact Details:
Company: Miracle HubLocation(s): Navsari+ View Contact
Keyskills: cre crm Communication Skills
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