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Quick service Restaurants - Shift Manager @ Ace Human Capital

Home > F&B ServiceOperations Management / Process Ana

 Quick service Restaurants - Shift Manager

Job Description

  • Role models expected behaviour and coaches team on hospitality standards
  • Executes processes that ensure the restaurant meets safety and sanitation standards
  • Executes processes that ensure inside and outside cleanliness standards are met
  • Ensures self and team handles all Guest concerns utilizing LEADS with a sense of urgency
  • Responds to all Guest feedback with action plans to address opportunities
  • Ensures all shifts are appropriately staffed to achieve service with speed goals
  • Empowers the team to satisfy Guest needs and resolve concerns
  • Removes barriers to delivering Hospitality behaviours
  • Communicates Guest feedback to the team and involve in action plans to resolve issues Treats all team members fairly and with respect
  • Ensures no team members is placed in position until all training is complete
  • Provides regular communication to team including goals and results
  • Source, trains, retains, and develops team members that improve the Guest experience
  • Executes team service through effective scheduling, cross training, and deployment
  • Executes development plans for talented team members to grow their career

Employement Category:

Employement Type: Full time
Industry: Hotel / Restaurant
Role Category: F&B ServiceOperations Management / Process Analysis
Functional Area: Not Applicable
Role/Responsibilies: Quick service Restaurants - Shift Manager

Contact Details:

Company: Ace Human Capital
Location(s): Mumbai

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Keyskills:   operations management strong problem-solving skills ability to multitask remain calm in stressful situations shift manager

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₹ 50,000 - 3.5 Lakh/Yr

Ace Human Capital

ACE Human Capital is premium staffing company, focused on providing resources to large corporates, MNCs based out of India. ACE is 100% full governance company with reliable management.