As a NOC Administrator, you are responsible for the day-to-day operations of a NOC, monitoring, managing, and troubleshooting issues relative to the performance of the organization's IT infrastructure, networks, and services to support the business. Identifying and resolving issues promptly to minimize downtime and maintain optimal IT operations. Functional Responsibilities Partner with IT Teams on the sustainment and stability of the infrastructure Troubleshoot and resolve complex issues and support escalations Enhance monitoring tools and optimize troubleshooting process Communicate critical event status and impact to leadership team Provide technical expertise and support to other technology stack teams Research and propose adoption of emerging technologies Giving support, focusing on customers, embracing technology, managing self-development Qualifications Expert in network protocols and technologies Expert in network monitoring and troubleshooting tools and software Strong understanding of network security principles and best practices Basic scripting skills Expert in ITIL or other IT Service Management frameworks Expert troubleshooting and problem-solving skills Ability to adapt to changing circumstances and remain under calm pressure 5+ years of experience as a NOC Administrator or related role Bachelor's degree in Information Technology, or Computer Science or related field Relevant industry certifications B2+ oral & written English,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: NOC Administrator Ahmedabad, India Job in