Senior Manager - Business Risk and Controls
- Kpr sugar apperals
- 11 to 15 Yrs
- Other Karnataka
- 10 months ago
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Job Description
- Established in 2018, FC Global Services India LLP(First Citizens India) erstwhile SVB Global Services India LLP, is a leading destination for financial services, technology and innovative solutions. Based in Bengaluru, First Citizens India is an integral part of the enterprise Global Services division, responsible for delivering business value to its customers and clients in the United States. We have matured significantly over the years, developing deeper domain expertise amongst our highly skilled and developed talent pool. As part of First Citizens BancShares, our India-based teams benefit from the company's over 125-year legacy and strength. We are particularly proud of our strong, relationship-driven culture, which is deeply ingrained in our talented workforce. This is evident across all the key areas of our operations including Technology, Global Operations, Finance, Cybersecurity, Risk & Compliance, and Credit Administration. We have embraced innovation and change, positioning ourselves as a leader in the global banking technology and business services industry. We are seeking talented individuals to join us in our mission of providing well-developed and tailored business solutions. Job Description About the Job: This is a key role within the banks Controls Assurance (CA) team. This role will manage a team of experienced risk and control professionals dedicated to first line control testing. The role will have accountability for overall performance of the assigned business controls testing process, stakeholder engagement, productivity, seamless service delivery, quality and effective people management and would be measured on the overall effectiveness of the process. The role will oversee planning, timely execution, and delivery of testing schedule, along with maintaining quality of Output. This will include reviewing and challenging the Design and Operating effectiveness of first line controls and evaluating its ability to mitigate key risks for the bank. The role will be responsible to build strong partnership with onshore stakeholders in the U.S. to ensure smooth transition of work between onshore/offshore resources. Manage onshore stakeholders by providing periodic updates and contribute to periodic communications such as debriefs, dashboards, KPIs etc. Build effective working relationships with senior management and staff, both internal and external as needed. Broaden and deepen knowledge of the business functions and environment of the Bank to effectively assist leadership and staff in contributing towards banks risk management efforts. The role may also involve evaluating best practices, efficiency opportunities, and compliance with the requirements. The person in this role should have strong risk management expertise, exceptional written and oral communication skills, strong understanding of banking business processes, stakeholder management skills and the ability to manage multiple projects and deadlines at once. The person in this role should have a good knowledge of operational and compliance risks in a bank and a broad understanding of the control environment mitigating those risks. This will require broad knowledge of consumer and commercial banking products and services, as well as applicable laws and regulations. The role requires to engage with control owners, Business Unit (BU) leaders, First Line Risk Managers (FRM) and other stakeholders in SVB India and/or in US, for their day-to-day work. Strong communication and interpersonal skills are necessary to achieve the required objectives. The role will define roles, responsibilities, individual goals, and performance objectives for the team. The role will also involve identifying future talent and skill requirements in collaboration with onshore stakeholders. Experience in performing controls testing in a bank or large financial institutions is preferred. Exposure to performing review and challenge activities as part of second line risk management will be an added advantage. Role: Senior Manager Business Risk and Controls Management Level: L2 Job Category: Assistant Vice President Essential Functions Control Identification, Testing and Monitoring: Scoping and Planning - Identification of controls eligible to test and prepare annual test plan. Deal with unstructured and ambiguous control data to arrive at a reasonable testing plan. In this process adhere to the laid down standards and procedures. Be vigilant and agile to adjust the plan to adapt to upcoming changes and priorities. Ensure regulatory commitments are managed within agreed timelines and to highest standards. Evaluating the design of internal controls and assessing the effectiveness of processes and controls Evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; along with analyzing business and/or systems changes to determine impact. Evaluation and Interpretation of risk types, methodologies and frameworks for testing IT controls and assessing results, conducting research, and identification of control deficiencies. Provide guidance to the team in drafting and executing control evaluation test scripts to assess design and Operating effectiveness of internal controls. Review team members work as required. Provide recommended changes to controls if underlying processes have changed or new items / risks added to the business in an advisory function Governance & Reporting Track Controls testing status to the plan and report any variance via management reporting Communicate deficiencies, reviewing responses for validity, and tracking remediation efforts Assist with internal and external audit requests and respond to follow up questions timely Interpret and communicate results allowing you to make recommendations to stakeholders Leadership And People Management Define talent/skill needs and resource requirement keeping in mind process evolution and emerging technologies Provide clear roles and responsibilities, individual goals and performance objectives for the team Provide regular, constructive feedback to maximize positive impact to team members talent Stakeholder Management Accountable for effective communication across the operational risk and control working groups. Influence and assist process owners to close gaps in their controls and adopt processes that will help grow the business in a compliant manner Manage onshore stakeholders, providing periodic updates and contribute to periodic communications like Debrief, Dashboards, KPIs etc. Critical thinker that can plan and execute while collaborating across many functions and locations, including internal and external partners. Operational Excellence Act as strategic contributor for the organization, suggesting continuous improvement initiatives by leveraging industry best practices Improve operational efficiency by exploring new ways of working through process improvements Innovate ways to automate process by rolling out quality initiatives Actively seek and identify areas to increase scope of work, by identifying areas of synergies and existing competencies. Collaborate with onshore and GDC teams to drive migration Promote culture of innovation in team seeking ideas for process improvements from team members. Quantify and evaluate the feasibility of ideas given by team members Contribute to the continuous evolution of the Risk & Controls team, including developing and maintaining the governance framework, policies and procedures, risk assessments, issue management, and training Skills And Knowledge Ability to effectively complete control testing work papers, collect supporting evidence from different stakeholders and share the testing results with control owners to work on defining action plans to remediate the gaps. Capability to work on the multiple tasks simultaneously with minimal direction in in fast-paced environment. Proactive, strong analytical and interpersonal skills. Proficient in Microsoft Excel and PowerPoint. Excellent written and spoken communications skills Able to interact with internal/ external stakeholders and ensure interactions are of a high quality of service Able to coordinate with other internal departments to deliver seamless service to business Able to effectively manage tasks and delegate work among team members (as required) Able to identify and document personal skill development goals and milestones to mentor team members Efficient and well organized, able to work under tight deadlines Outstanding attention to detail, accuracy, and ability to multitask Proven capability to work independently without hand holding and exercising sound judgment & initiative Education Bachelor's Degree preferably in accounting or finance Good knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook) Experience Experience with using or implementing GRC tools. Working knowledge of (or willingness to learn) key regulations within risk management and financial services industry Excellent understanding of Risk & Controls flow and processes Experience of working within Banking/ Financial services industry Experience of managing/ leading process improvement initiatives Experience of working in a GDC/ GIC set up for a large to medium organization. 11 to 13 years of banking or financial services risk management experience Equal Employment Opportunity ,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Senior Manager - Business Risk and ControlsContact Details:
Company: First Citizens IndiaLocation(s): Other Karnataka+ View Contact
Keyskills: Risk Management Control Testing Stakeholder Management Compliance Operational Risk Internal Controls Regulatory Compliance Process Improvement
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