Customer Service Manager Job in Jio Platforms @ Kpr sugar apperals

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Customer Service Manager Job in Jio Platforms

Kpr sugar apperals
10 to 14 Yrs
Kochi
11 months ago
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Job Description

Job Title
Customer Service Manager

Job Description

Provide support and guidance to accounts during the post-delivery phase
Conduct service reviews with accounts
Deliver VIP and influencer-level service
Handle complaints, escalations, and dispute resolution with accounts
Ensure timely revenue collection from the account

Job Title
Customer Service Manager

Industry
Telecom/Other

Functional Area
Jio Administration

No. of Vacancies
1

Experience
10 - 14 years

Annual CTC
1,200,000 to 2,500,000 INR

Qualifications
Graduate/Post-graduate

Job Location
Kochi

Mandatory Key Skills

Problem-solving and analytical skills
Understanding of customer expectations, customer application ecosystems, and management
Excellent verbal communication and active listening skills
Ability to interact with and influence senior staff

Employement Category:

Employement Type: Full time
Industry: Telecom / ISP
Role Category: Administration / Facility / Transport
Functional Area: Not Specified
Role/Responsibilies: Customer Service Manager Job in Jio Platforms

Contact Details:

Company: Jio Platforms
Location(s): Kochi

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Preferred City (* max. 2 w/comma)

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Kpr sugar apperals

Kpr sugar and apperals ltd

Customer Service Manager Job in Jio Platforms @ Kpr sugar apperals

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