Job Description
:
We have an urgent requirement for Domestic Voice process graduate can
apply.
Freshers and experienced Both are welcomed.
Designation - Customer Service Associate
Process : Voice Process At least versant 3 required
Job Location : Thane
Education: Graduation
Should be vaccinated with 2 Dose & Aadhar Card Linked With Mobile Number.
Should be ready to work from office
Min Age Limit- 20 Max age limit : 35 years
Roles and Responsibilities
1. Customer Service Executives are required to answer incoming calls from callers for various
reasons- answer inquiries, resolve complaints, requests and provide information.
2. Identifying and assessing customers needs to achieve satisfaction.
3. The target is to ensure excellent service standards, respond efficiently to customer inquiries
and maintain high customer satisfaction.
4. Handle customer complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution.
5. Keep records of customer interaction
PERKS WE ARE OFFERING
TAKE HOME SALARY 1.68 LPA TO 2.40 LPA
OT & DAY ESIC BENEFITS FOR THE EMPLOYEE
COMPLETE WORK FROM OFFICE
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Executive
Contact Details:
Company: T And N Business
Location(s): Mumbai
Keyskills:
telesales
bpo
voice process
customer service
outbound sales