Product Support Analyst Job in Locad at Other
- Kpr sugar apperals
- 2 to 6 Yrs
- Other Karnataka
- 10 months ago
- Email to a friend
- Report this job
Job Description
- Responsibilities Act as the first level of technical support, efficiently triaging and resolving issues to ensure smooth operations. Provide comprehensive product support to internal teams by communicating product features effectively. Assist the customer support team with the provisioning of system access for both external and internal users. Develop and maintain a robust product support framework and documentation for consistency and accuracy. Regularly report and provide insights on issues raised, offering valuable feedback to the product team for continuous product improvement. Requirements 2+ years of experience in Product Support, Analyst, or a similar role. Experience in e-commerce or logistics is a plus, but not required. Strong discipline and self-motivation to resolve issues promptly. Excellent communication skills to clearly and concisely articulate issues. High attention to detail, with the ability to effectively identify issues and their root causes. Familiarity with Excel, SQL, and REST API is preferred. This job was posted by Akhilesh Nair from Locad.,
Employement Category:
Employement Type: Full timeIndustry: Internet / E-CommerceRole Category: OthersFunctional Area: Not SpecifiedRole/Responsibilies: Product Support Analyst Job in Locad at OtherContact Details:
Company: LocadLocation(s): Other Karnataka+ View Contact
Keyskills: Product Support Logistics Excel SQL REST API Analyst Ecommerce
Fraud Alert to job seekers!
₹ Not Specified
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in