Health & Fitness Counselor Job In Ubalance
- Kpr sugar apperals
- 0 to 2 Yrs
- Noida, Gurugram
- 9 months ago
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Job Description
- Answer Inbound Customer Calls: Respond to inquiries, resolve issues, and provide accurate product information professionally.
- Make Outbound Customer Calls: Follow up on orders, share product details, and promote offers.
- Promote Products: Educate customers on the benefits of our health supplements and recommend products suited to their needs.
- Resolve Customer Concerns: Address concerns, empathize with issues, and resolve them promptly.
- Meet Sales Targets: Achieve or exceed monthly sales targets through upselling and cross-selling strategies and work towards customer retention.
- Maintain Records: Keep customer data, order details, and call logs updated in our CRM system.
- Participate in Events: Support and represent the brand at events organized at various locations to engage with customers and promote products.
- Stay Informed: Regularly participate in product training and stay up-to-date on new products and promotions.
- Graduation in any field.
- Nutrition, fitness, or hospitality certifications are desirable but not a showstopper.
- 1-2 years of customer service experience in a call center or a customer-facing role is preferable; however, freshers can also apply.
- Strong verbal and written communication skills, preferably in English and Hindi (at least).
- Excellent sales and problem-solving skills.
- Proficiency in basic computer tools, including Microsoft Office Suite and CRM software.
- Demonstrates a customer-first mindset with a commitment to providing excellent service.
- Have a proactive and professional attitude.
- Shows dependability and is accountable for meeting individual sales and performance targets.
- Exhibits flexibility to accommodate varying customer schedules and resolve time-sensitive inquiries.
- Maintains accurate records of customer interactions and follows all organizational guidelines.
- Dual-sim phone.
- Personal laptop.
- Skill Development: Hone your interpersonal and negotiation skills by navigating diverse communication channels and engaging with potential partners.
- Networking Opportunities: Expand your professional network and connect with innovative thinkers and changemakers in health and wellness.
- Make an Impact: Contribute to a mission-driven initiative that supports natural and sustainable health solutions, making a real-world difference in public health.
Position Summary
As a Health and Fitness Counselor, you will serve as the voice of Ubalance Naturals, guiding customers toward informed decisions on the best-suited health supplements. Your role involves understanding customer needs, addressing their queries, and helping customers choose the appropriate health supplements. Building trust and meaningful connections will enhance customer satisfaction, promote healthier lifestyles, and foster brand loyalty.
With a focus on empathy and expertise, you will ensure every interaction reflects our commitment to authenticity and holistic wellness. Your contributions will directly support our mission of helping people achieve balance.
Essential Job Duties
Educational Requirement
Minimum Qualifications
Personal Accountability
Must Have
What's in It for You
This opportunity is about more than work- it's about creating meaningful change while advancing your personal and professional growth. As an integral member of the Ubalance Family, you'll gain hands-on experience, develop essential skills, and make a tangible impact. Here's what you can expect:
Employement Category:
Employement Type: Full timeIndustry: OthersRole Category: Product MarketingFunctional Area: Not SpecifiedRole/Responsibilies: Health & Fitness Counselor Job In UbalanceContact Details:
Company: Ubalance NaturalsLocation(s): Noida, Gurugram
Keyskills: verbal communication problem solving nutrition customer service communication skills fitness outbound sales ms office hospitality inbound sales
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