Problems will range from but not limited to Kubernetes, dependencies with underlying AWS infrastructure and CI/CD pipelines.
Expectation is to be able to troubleshoot all issues.
Document all customer issues and their resolution steps in the knowledge base for future references.
Ideal candidate has capability to independently solve problems using diverse resources.
Develop a feedback loop with product and development teams based on the interactions with customers and from self-observations. That feedback loop should be used to get any enhancements/issues added to product backlog/roadmap to reduce support overhead or/and improving customer experience.
Eligibility:
Strong platform / infrastructure automation expertise or DevOps experience.
Prior Hands on with Python scripting/ Automation
Experience in Cloud Platforms Azure/AWS/GCP, Cloudstack, Openstack would be a huge advantage.
Working with automation technologies (Puppet, Chef, Ansible, Terraform) is highly desirable.
Experience with Git/Github, Gerrit/ReviewBoard/Phabricator, Jenkins/Hudson and/or other build and continuous integration systems are highly desirable.
Experience with scripting languages Bash, Python, Ruby, Powershell.
Ability to build, create, version control and deploy software repositories
Experience in proposal writing, presales, architecture, designing code is a must.
Strong problem solving and debugging skills.
Job Classification
Industry: IT Services & Consulting Functional Area: Role Category: Software Development Role: Software Development Employement Type: Full time
Education
Under Graduation: Any Graduate Post Graduation: M.Tech in Computers
Contact Details:
Company: MSys Tech India Pvt. Ltd. Location(s): Pune Website: www.msys-tech.com