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Openings For Lead- Last mile-Gujarat @ Shadowfax Technologies

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 Openings For Lead- Last mile-Gujarat

Job Description

  1. Decision Making 
  • Blocking pincodes in choked hubs in coordination with Ops team, Hub Incharge & Central Team
  • Managing peak volume and ensuring to achieve on time delivery of shipments
  • Coordinate & analyze the hub capacity to allocate volume to hubs
  • Deciding hub locations as per geography knowledge to setup new hubs
  • Supporting hub incharges in Clearance of pendency shipments
  1. People & Manpower Management
  • Ensure 100% attendance of TLs & Rider Partners in hub
  • Planning for adhoc manpower of riders through 3PL/Vendors/ Kirana or TLs with HIs
  • Connecting with the HIs regarding improvement of their performance
  • Providing Career progression for the Team Leaders & Hub Incharges
  • Maintaining relationship with the clients & vendors to ensure smooth operations 
  1. Infrastructure Management
  • Ensure that all the hub infrastructures are proper & accurate, in coordination with the Hub Incharge & Procurement team (during new hub opening)
  • Ensuring availability of infrastructure & inventory
  1. Data Interpretation
  • Ensure that the dashboard is viewed & analyzed
  • Decisions to be taken upon data interpretation & analysis
  1. Performance Management
  • Ensuring smooth functioning of hubs
  • Performance management of the hubs in BIC
  • Providing feedback & guidance for improving hub performance
  • Conducting training sessions, mentoring and updating new processes across the hubs
  • Engaging the teams with regular hub visits & audits
  1. Franchise Management
  • Ensuring BIC performance of Franchise hubs and guiding franchisees for improving operations & performance
  • Proactively assessing, clarifying and validating the needs of franchise
  • Identification of new Franchise Partners to onboarding and training
  • Coordinating with internal stakeholders i.e. BD, Operations & Finance Team for solving queries of Franchise and improve performance
  • Follow up with Franchise for on time COD closure
  • Identification of Fraud activity and taking action
  • Onboarding other Delivery Channel - Kirana/3PL Vendor
  • Real Time solve of queries like Billing, call out , Night Incentive, any revocation in billing


Job Classification

Industry: Courier / Logistics (Logistics Tech)
Functional Area:
Role Category: SCM & Logistics
Role: SCM & Logistics
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate
Doctorate: Doctorate Not Required, Any Doctorate

Contact Details:

Company: SHADOWFAX TECHNOLOGIES PRIVATE LIMITED
Location(s): Ahmedabad

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Keyskills:   Team Management Last Mile Delivery

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Shadowfax Technologies

Shadowfax is India's most trusted on demand last mile logistics network offering tech enabled one stopdelivery solutions. We are on a mission to connect the next one million micro entrepreneurs andsuppliers in logistics using singular platform to bridge the information gap and eradicate inef...