Job Opening: Training and Support Executive Location: Lucknow Work Model: Office-based & Field Work About Docplix: DocPlix is dedicated to building an ecosystem that fosters seamless data exchange between doctors and patients. Our technology solutions for clinics and hospitals, such as DocPlix Rx (our electronic medical records management system) , are designed to enhance the visitor experience and provide doctors with tools they require to grow their practise and deliver smarter patient care. Based in Lucknow, our mission is to leverage technology to make healthcare more accessible, reliable, and hassle-free for all. About the Role We are seeking a dedicated and motivated Training and Support Executive to join our dynamic team. In this role, you will be responsible for providing comprehensive training and ongoing support to healthcare professionals using our Electronic Health Record (EHR) system. Your primary objective will be to ensure that users are equipped to maximize the platforms capabilities, thereby enhancing patient care and optimizing operational efficiency. Key Responsibilities - Conduct training sessions for doctors and healthcare providers on the effective use of our EHR system, both in-office and on-site. - Provide prompt and effective support to resolve user issues, answer inquiries, and ensure smooth system functionality. - Collect user feedback to identify areas for improvement and collaborate with the development team to enhance the platforms usability. - Foster positive relationships with healthcare professionals, ensuring they feel confident in utilizing the platform to its full potential. Qualifications and Requirements - Must own a motorcycle and be willing to travel for on-site visits. - Excellent communication and interpersonal skills, with the ability to adapt training methods to a diverse audience. - Strong problem-solving skills and a customer-focused approach. - Previous experience in healthcare technology or EHR systems is highly desirable, but not required. - A proactive attitude, attention to detail, and a passion for supporting healthcare professionals. How to Apply Please send your updated CV to hidden_email look forward to hearing from you!,
Employement Category:
Employement Type: Full time Industry: Medical / Healthcare Role Category: Data Entry Functional Area: Not Specified Role/Responsibilies: Training and support executive Job in DocPlix