Chat - Customer Service Representative Job in
- Flexi Careers India
- 0 to 4 Yrs
- Ahmedabad
- 2 months ago
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Job Description
- Answer incoming communications from customers
- Connect and resolve issues with customers using written communication only.
- 1 year or more customer service experience Freshers welcome to apply
- Great written communication skills including grammar and spelling
- High School Diploma
- Computer savvy
- Flexibility to work in a 24/7 environment
- Knowledgeable, encouraging, supporting and present leadership
- Diverse and community minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- And yes.all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
You'll report to Team Lead. You'll contribute to the success of the customer experience as well as the overall success of the team.
During a Typical Day, You'll
What You Bring to the Role
What You Can Expect
A Bit More About Your Role
Well train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the Organizations community and grow your career in a dynamic, family-friendly atmosphere.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Chat - Customer Service Representative Job in
Contact Details:
Company: Flexi Careers IndiaLocation(s): Ahmedabad
Keyskills: reading
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FLEXI Careers India, an AVTAR enterprise, works extensively in the area of Diversity & Inclusion advocacy. With a keen focus on gender diversity to create sustainable careers for women, FLEXI assists discerning organizations in making their workplaces more welcoming for women. FLEXI also provides r...
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