Assistant Cafe Manager - Delhi/NCR - Compass
- Compass Group
- 4 - 5 years
- Delhi, NCR
- 11 months ago
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Job Description
Previous Professional Training
2+ years of Supervisory/Executive / relevant industry experience.
Industry
Hotel/ Restaurant / Corp Catering/ Catering
Education
BHM/ Diploma/ Craft course / Apprentice/ Any Graduation ( Relevant Exp.)
Knowledge (knowing)
Inventory Management, Proficiency in Food & Beverage & industry related Audits / Compliance, Understanding of Food Costing
Skills
Communication , Interpersonal communication skills, Guest Relation , Team Oriented, Organized, Multi Tasking, Problem - Solving, Creativity , Record Keeping, Basic computer skills.
Ability
People
- People Management skills to ensure high retention, high engagement
- Drive a diverse and inclusive workplace
- Assist UM in partnering with people ops for recruitment & hiring.
- Assist UM in training, coaching, and mentorship of a team.
- Drive learning & growth agenda ( customer service skills, food or menu knowledge, client food program, HSE training etc).
- Regular interaction with a buddy trainer to drive and review the training/learning agenda.
Operations
- Ensure food is of good quality, presentable and served at the right temp. - Managing Events end to end
- On floor user Engagement
- Maintaining client facility protocol & guidelines.
- Ensure operations are run effectively and follow all safety guidelines.
- Understanding of vendor lines & vendor relations.
- Ability to solve problems and handle high stress situations.
- Assist UM/PM to drive client related initiatives( sourcing, procurement & sustainability initiatives.
- Able to perform job duties of every position in the cafe and multitask in accordance with the demands of the business.
- Officiating & Performing the jobs of day to day business of UM/PM in her/his absence - Drive client food program
- Coordinate with Internal & External stakeholders.
HSEQ
- Understanding HSE for the client and aligning with the compass HSE protocol.
Finance / Administration / Audits
- Responsible for the financials of the Cafe, including inventory control and ordering, food costs, working within set budgets, monitoring meal count, cost controls , profit and loss and understanding capex assets related to the site.
- Responsible for all cafe related applicable audits ( internal / external)
Attitude (wanting to do)
- Think fast, use techno savvy- Seek continuous technical improvement, Finds new/quicker ways of meeting goals, shows conviction in own judgment and decisions
- Openly share and co-create Delegates tasks to develop others
- Commitment (no absenteeism, punctuality, being proactive, helping others) - Proactivity & Willingness to Learn- Ask questions, try new things, ask for new tasks and challenges to acquire new skills
- Embrace Diversity Listens to others and values their contribution, receptive to new and builds on ideas and acts in ethical and socially responsible manner
- Win through Teamwork-Pursues friendly relationships with colleagues, shares own knowledge and insight and displays a high level of energy
- Takes Responsibility and making the big calls Uses the right influencing techniques to gain the necessary commitment
- Leadership posture, leading, guiding and correcting
- Seek constant information about safety and quality rules
- Drive & Live up to compass commitments & value
Job Classification
Industry: Hotels & RestaurantsFunctional Area:
Role Category: Food, Beverage & Hospitality - Other
Role: Food, Beverage & Hospitality - Other
Employement Type: Full time
Education
Under Graduation: BHMCT in Hotel Management, BHM in Hotel Management, Diploma in Hotel ManagementPost Graduation: MBA/PGDM in Marketing
Contact Details:
Company: Compass GroupLocation(s): Delhi, NCR
Keyskills: Hotel Management Inventory Management Cafe Management Restaurant bhm Cost Control food costing inventory communication skills
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Compass Group
We are world's leading food and support Services Company with annual revenues of around £22 billion (~$31 Billion) inthe year to 30 September 2018. We deliver world-class food and support services in 50 countries around the world with6 Lakh great people delivering great service every day....
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