3D Secure Implementation Specialist Job in Art
- Smart Technology
- 3 to 7 Yrs
- All India
- 11 months ago
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Job Description
- JOB TITLE: 3D Secure Implementation specialist: 3D Secure plays a critical role in mitigating fraud from e-commerce card transactions. The 3D Secure team at Thredd are responsible for delivering end-to-end client 3D Secure implementations and onboarding, client upgrades, supplier migrations, and operational support post-production. We are looking for a new 3D Secure Implementation specialist to join our dynamic team. What you will be doing in the role: Client Implementation and Onboarding: Collaborating with Implementation Managers and clients to gather requirements. Reviewing and validating client requirements, identifying gaps, and providing feedback when necessary. Building client configurations in all environments on Thredd and supplier platforms within agreed timelines. Testing, troubleshooting, and resolving implementation issues to ensure seamless deployments in time for clients go-lives Documenting and updating all projects records and trackers. Stakeholder Collaboration: Serving as main point of contact for clients during implementation providing guidance, expertise, and regular implementation updates. Coordinating and following up with 3DS suppliers on configuration requests to ensure timely delivery. Working cross-functionally with internal teams (Implementations, Operations, Technology teams, Account Management) to deliver client requests and 3DS service enhancements. Operational support: Advising clients on best practices for authentication rules and solutions to enhance the customer authentication journey. Providing training to clients on 3D Secure and supplier portals. Conducting transaction research and investigating authentication issues. Supporting client queries and escalations relating to 3D Secure. Supporting all operational 3DS initiatives including (but not limited to) new supplier integrations and service optimization projects. Advising clients on best practices for authentication rules and solutions to enhance the customer authentication journey. Providing training to clients on 3D Secure and supplier portals. Conducting transaction research and investigating authentication issues. Supporting client queries and escalations relating to 3D Secure. Supporting all operational 3DS initiatives including (but not limited to) new supplier integrations and service optimization projects. Key requirements: Strong communication and stakeholder management skills Proven ability to manage multiple projects and deadlines in a fast-paced environment Excellent problem-solving and analytical skills with a focus on client satisfaction. Strong client facing skills with a focus on delivering exceptional service. Ability to work across teams and coordinate effectively with stakeholders. Meticulous attention to detail in documentation, testing, and implementation. Preferred: Experience with global card networks like Visa and Mastercard Experience of Postman is a plus Familiarity with fraud detection tools and strategies This role will work with clients in different regions (e.g. Europe, Asia-Pacific) so will require shift work. A comprehensive induction will be provided in addition to ongoing training/support.,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: 3D Secure Implementation Specialist Job in ArtContact Details:
Company: Art TechnologyLocation(s): All India+ View Contact
Keyskills: Stakeholder management Project management Analytical skills Team coordination Communication skills Client onboarding Client support Training Fraud detection Problemsolving
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