Shift Manager @ Ace Human Capital

Job Description

• Position: Shift Manager (all over Mumbai)
• Salary Offered : 2.7 lac to 3.4 lac p.a
• Experience :1-4 years into QSR/ Hotel (Restaurant) into shift handling/ Fresher with Hotel Management degree and good Operations knowledge can apply.
• Education: Minimum HSC pass ( with 1-4 years into shift handling) or Minimum Hotel Management Degree for Fresher.
• Role models expected behavior and coaches team on hospitality standards
• Executes processes that ensure the restaurant meets safety and sanitation standards
• Executes processes that ensure inside and outside cleanliness standards are met
• Ensures self and team handles all Guest concerns utilizing LEADS with a sense of urgency
• Responds to all Guest feedback with action plans to address opportunities
• Ensures all shifts are appropriately staffed to achieve service with speed goals
• Empowers the team to satisfy Guest needs and resolve concerns
• Removes barriers to delivering Hospitality behaviors
• Communicates Guest feedback to the team and involve in action plans to resolve issues Treats all team members fairly and with respect
• Ensures no team members is placed in position until all training is complete
• Provides regular communication to team including goals and results
• Source, trains, retains, and develops team members that improve the Guest experience
• Executes team service through effective scheduling, cross training, and deployment
• Executes development plans for talented team members to grow their career

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   operations management hotel management quick service restaurants