Job Location -Thane West, Maharashtra-400604
Job Profile- Customer Support Associate
Skills Required:
Undergraduate & Graduate with relevant documents.
Good communication skills in English and Hindi.
Salary :17-22k
Shift timings : rotational shift
6 days working and 1 rotational week off.
Job Responsibilities:
Assist Customers to resolve their queries, appropriately raise service requests and drive customer satisfaction
To deliver service & resolution experience to all the customers
Successfully resolve customer queries through CRM & Knowledge Base
Document in detail all interactions with customers
Effectively articulate information to customers
Educate customers on products. Help customers to be successful
Successfully performs against department scorecard metrics including Quality.
Attitude
Time Conscious
Detail Orientation
Flexible & Adaptability
Patience
Proactive
Behavioral Competencies
Problem Solving
Customer Focus
Communication
Learning Orientation
Result Orientation
Salary Offered: 22k
Job Location: Thane West, Maharashtra-400604
Send your updated resume to below mentioned email Address-
Email- hidden_email
Feel free to contact us for any query-
Cenus Consulting
Ph. :- +91-hidden_mobile
Keyskills: bpo customer support voice process customer relationship
Cenus ConsultingComplete HR Solution713, Rajani Bhawan, MG Road, IndoreContact- 9713063934,9713063937,9713063938