Customer Service Representative
- Sharp Point Hr
- 2 to 7 Yrs
- Chennai
- 12 months ago
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Job Description
Urgent customer service
Create an excellent customer experience and we intend to build our
customer delight operation as a center of excellence.
Answer calls professionally to provide information about product,
services, receive orders, cancel orders and obtain details of compliant.
Keep records of customer interaction, recording details of inquiries as
well as action taken.
Refer unresolved customer grievances to designated department for
further investigation.
Follow up to ensure appropriate actions were taken on customer
request.
Make regular calls to existing customers or potential customers.
Desired Role profile of the candidate Excellent communication skills in English/ Tamil/ Hindi is must.
Ability to communicate correctly and clearly with all customers base.
Excellent customer issue documentation skill.
Good listening ability to understand customer issues very clearly and
provide resolution.
Ability to function independently as well as in a team
ors hare resume hidden_email
Employement Category:
Employement Type: Full timeIndustry: Manufacturing
Role Category: Customer Service (International)Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative
Contact Details:
Company: Sharp Point HrLocation(s): Chennai
Keyskills: customer care customer relationship customer support customer satisfaction
Sharp Point Hr
 Sales Professionals for MNC manufacturing Tool Holders, Workholding Devices, Clamping Technology, Collet Chucks, Lathe Chucks, Grippers, Indexers, Toolholder, Clampings, Inserts, Cutting tools, Metal working tools etc.
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