Project Lead - L1 - Kolkata - Wipro - 5 to 10
- Wipro
- 5 - 10 years
- Kolkata
- 3 months ago
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Job Description
- Manage the product implementation of existing clients adding new business or modifying current business
- Responsible for client outreach to kick off the product implementation/migration process
- Present project plan to client on product modules to be implemented per signed contract
- Set client expectations and define scope of product migration activities
- Responsible to educate client on best practices and guide them through the product migration phase
- Manage all communication with the client including conducting meetings and conference calls
- Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager
- Facilitates training needs, schedules client training and reports on training completed
- Ability to manage multiple projects concurrently with aggressive timeframes
- Complete projects within set timelines while mitigating risks that could cause the project to delay.
- Manage detailed work plans, schedules and client status reports.
- Responsible for tracking and managing client product migration deliverables
- Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration
- Ensure successful hand-off to client services group for on-going support post product migration
- Collaborate with internal departments to resolve client questions and issues during product migration
- Responsible for keeping the project on track and in scope, anticipating and assessing project issues
- Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program Management,
Role Category: Technology / IT
Role: IT Project Lead
Employement Type: Full time
Contact Details:
Company: WiproLocation(s): Kolkata
Keyskills: Project Management joining formalities training needs program management business analysis training hrsd human resource management product implementation induction employee engagement project leading recruitment agile digital transformation
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