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Application Support Engineer Job in Imbibe @ Cocentrus Hiring

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 Application Support Engineer Job in Imbibe

Job Description

    Application Support Engineer Imbibe is seeking entry to mid-level Application Support Engineers with 2 years experience in supporting software products or software services. The candidate will Answer the phone call, listen to customer issues provide solution and record. Provide email support. Write tech-note and knowledge base articles to enhance our documentation portal. Testing the fixes to be provided to customer before giving it to customer. Work with Engineering team to define test cases, review patterns of customer issues, discuss enhancement and roadmap Desired Skills Bachelors degree in computer science, information system or similar. Strong prior experience supporting enterprise applications and customers. Analytical capabilities with an acumen of finding and resolving production issues. Excellent English language communication skills. Knowledge of Windows servers, network setup, Active Directory, MS Office, IIS and Windows registry. Strong knowledge of SQL and Microsoft SQL Server. Working knowledge of using ticketing system, bug tracking software and project management tools. Some understanding of VBScript, HTML, XML, JavaScript. Knowledge of iManage WorkSite, or Microsoft SharePoint or any document/content management system is a plus. Experience Required: 2 years,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Application Support Engineer Job in Imbibe

Contact Details:

Company: Imbibe Technologies
Location(s): Karnal

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Keyskills:   Active Directory MS Office IIS Windows registry SQL Microsoft SQL Server VBScript HTML XML JavaScript Microsoft SharePoint

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Cocentrus Hiring

Job Box India is a global manpower consulting firm which caters to the human resource requirement services (Staffing & Executive Search) for Startups and SMEs. JobBoxIndia is a division of Kenovate Solutions working for 10+ years for Startups, Early adopter entrepreneurs and SMEs in domesti...