Opening For It Expert In Australia - - Basics
- Basic
- 5 - 10 years
- Australia
- 4 years ago
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Job Description
Job Responsibilities:- Leading a broad range of tasks related to the research and development in the relevant innovation fields, including but not limited to pharmaceutical and life science/biotechnology; data engineering, artificial intelligence, robotics, distributed ledger technologies, biometric technologies, industrial/chemical engineering; and materials science/ nanotechnology.
- Handle customer support calls in a timely and accurate manner.
- Provide first-level support to customer service requests.
- Escalate complex support requests to relevant IT staffs for resolutions.
- Understand support problems, analyze problem data and determine appropriate solutions.
- Maintain problem documentations and their resolution procedures for reference procedures.
- Plan and complete daily assigned tasks within deadlines.
- Maintain confidentiality and security of company documents and customers.
- Report system downtime and performance issues to Manager.
- Ensure to follow standard operating procedures and meet service level agreements.
- Install, configure and maintain software and hardware systems.
- Assist in development and enhancement of IT systems.
- Assess potential risks and technical challenges and prepare appropriate mitigation plans.
- Conduct IT related training to new hires, users and technical teams as needed.
- Analyze system issues and provide resolutions.
- Recommend process improvements to ensure system reliability, scalability, security, integrity and performance.
- Work in compliance with department safety and quality standards.
- STEM (Science, Technology, Engineering and Mathematics) degree-holders from a well-recognized university, with experience in relevant technology areas.
- Having attained outstanding achievements in top-notch institutions, corporations and organizations, which could prove that the applicant is a well-recognized talent.
- Persons with such very exceptional experience or achievement are welcome, even if they are not STEM graduates from a well-recognized university.
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not RequiredPost Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: BASICS OF IMMIGRATION CONSULTANT SERVICES LLPLocation(s): Australia
Website: http://www.boi-services.com
Keyskills: NETWORK SOLUTION Management Information System Executive Networking IT Expert IT HARDWARE SOFTWARE HARDWARE Digital Marketing IT Management
Basic
Basics of Immigration Services (BOIS) was setup in 2012 to make Immigration function easy across the country. BOIS is headed to provide scrumptious job options for deserving aspirants. Altogether, we here at BOIS, are fully focused and dedicated to serve our clients, who could be interested to pre...
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