Customer Service Representative TorusLocation: Airoli, Navi Mumbai Qualification: HSC/Graduation Experience: Fresher/Experienced Assessments: Voice Versant Salary: 19,000 - 23,000 (In-Hand) | 2.60 LPA - 2.85 LPA (CTC) Shifts: 8 AM - 8 PM (Any 9 Hours) Working Days: 6 Days | Sunday Fixed Off Job Description: Handle customer queries and provide resolutions in a professional manner. Assist with inquiries, maintain service standards, and ensure customer satisfaction. Key Responsibilities:
Manage inbound and outbound customer interactions
Provide accurate information and support
Document customer issues and resolutions
Adhere to company service guidelines
Required Skills:
Strong verbal communication (Versant 4 Level)
Problem-solving and multitasking abilities
Ability to handle customer concerns effectively
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Customer Service Representative Job in FAST