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Systems Analyst 1-Support Job in Oracle @ KnowledgeWorks Global

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 Systems Analyst 1-Support Job in Oracle

Job Description

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level - IC1,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Systems Analyst 1-Support Job in Oracle at

Contact Details:

Company: Oracle
Location(s): Other Karnataka

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Keyskills:   Customer Support Advocacy Troubleshooting Customer Relationship Management

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KnowledgeWorks Global

KnowledgeWorks Global Ltd. (KGL) is a leading provider of transformative publishing solutions, edtech products and digital transformation solutions. KGL offers specialized content services and cutting-edge technology solutions that help our clients to increase revenue, streamline operations, and e...